Contact and support
How can we help?
For HotelToolbox questions, contact SalesHospitality and include the page name, what you were trying to do, and any visible error message. Do not send private hotel financial data or sensitive information.
SalesHospitality
Before contacting support
- Confirm the tool’s required fields are completed.
- Check the methodology or formula page.
- Export a local backup before clearing browser data.
- For GSA, Census, NWS or FEMA information, check Source Status and the official source link.
Accessibility feedback
Describe the page, the control or content creating a barrier, your device and browser, and the task you need to complete.